FAQ

What are your ordering Terms & Conditions?
If you would like access to our full Terms & Conditions, please click HERE.
Why don’t you offer free shipping?
We offer highly discounted flat-rate shipping costs based on the size of your order. We have maintained the lowest possible prices for our products and continue to lower our prices whenever we can, but rather than subsidizing the cost of the shipping within our product pricing and offering free or reduced shipping rates, we opt for a more transparent pricing system.
How long do processing and shipping take?
The estimated fulfillment times are listed next to each shipping method during checkout and are also listed in your confirmation email below the shipping address. From start to finish your order is processed, filled, and shipped by human beings! For the highest quality and freshness, all of our products are produced in small batches, hand labeled, and packed with care. We pride ourselves on this personal touch to ensure every package is perfect. For additional information regarding our shipping policies and estimated timeframes please visit our Shipping Information page.
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