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Privacy Policy

Our Security Policy
 The Huitong Aroma website and the technologies used to transmit your order are protected through BigCommerce security. All communication between the customer's device and Huitong Aroma’ website shopping cart is encrypted using Secure Socket Layer (SSL) 256-bit encryption technology. This ensures that sensitive information, including payment details, is transmitted securely. Our website and systems comply with Payment Card Industry Data Security Standard (PCI DSS) requirements. This ensures a secure environment for processing, transmitting, and storing credit card information.

We currently use either Stripe or PayPal to authorize credit card payments. At the moment you submit your online order with Huitong Aroma, only authorized employees have access to your order details. Your credit card number is transmitted directly to the corresponding payment gateway. Your credit card number is not visible to any Huitong Aroma employee throughout the entire order process.  When a customer uses Apple Pay, sensitive card data is replaced with a token. Stripe supports the use of these tokens for processing payments securely. Apple Pay transactions are secure as they use the device's Secure Element, a dedicated chip for storing encrypted payment information. Apple Pay is typically supported on Apple devices, including iPhones, iPads, and Macs with Touch ID or Face ID.  Google Pay uses tokenization to secure payment information. Stripe supports the use of these tokens for processing transactions. Google Pay is available on various Android devices and can be used for both in-app and web-based transactions. Stripe integrates with the Google Pay API to facilitate payments. The API allows for a seamless checkout experience on supported devices.

You can find information about Stripe’s privacy practices here.
You can find information about PayPal’s privacy practices here.

For sales orders placed with our Customer Service staff using our 800 number, your credit card data will be entered directly onto the website and not written down or retained. For compliance purposes we store hard copies of all invoices with limited customer data. These are further filed in a secure environment, and then they are shredded after a predetermined time. For certain Terms (resale/wholesale) customers, this Security Policy may be subject to other applicable policies and practices relating to your specific relationship with Huitong Aroma; please refer to your agreement paperwork for specific terms contained therein.

No part of your financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet). We do, however, store contact information (excluding financial information) on multiple third-party servers for our internal business use only and take the utmost caution to ensure its privacy.

While we have many security measures to help protect your personal information from unauthorized access and use our best efforts to ensure the security and confidentiality of your personal information, no data transmission can be guaranteed to be 100% secure. Because this is the case, we cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk. You should only submit personal data within a secure environment, and you remain solely responsible for the security of your electronic device at all times. In addition, using public Wi-Fi can expose users to various risks due to its unsecured nature. To mitigate these risks, users should avoid connecting to public Wi-Fi networks without using a virtual private network (VPN) for encryption, keep their browsers and other software up to date with the latest security patches, and exercise caution when browsing the internet and interacting with online content.
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